今天突然发现续了三四年的E5被ban了,开发者账号也被41102错误。问了官方客服,给我发了邮件,说”微软当前对于数据的存储达到了上线,所以暂停了订阅。”
我只能评价6666
完整邮件贴在下面,涉及到个人隐私的码了
尊敬的X先生,您好!
我是微软账单中心的Claire,非常感谢您选择微软线上支持!
根据您的问题,我在后台帮您查看了您的订阅详情。
由于E5的订阅是一项开发者福利,微软当前对于数据的存储达到了上线,所以暂停了订阅。
我们首先建议您保存重要数据以防丢失,同时目前微软要求客户先购买Visual studio的订阅,才可以重新申请E5.
您可以参考以下方式进行重新申请,感谢您的支持和理解:
As of Jan 24th, only customers who have a paid VS subscription (the only customers for whom we have 100% confidence in their qualifications) can acquire a tenant via the program; all other customers will be blocked.
Followed Internal KB: M365 Developer Program changes - Sign up only available for a paid Visual Studio Subscription (sharepoint.com)
Please note: One request can only validate one user. If your customer has multiple users, please suggest each user to submit the request.
Contact Point if there is no response after the submitting:
Once you submit, but wondering about the status of the escalation, please email [email protected].
CC: Kalyani Verma <[email protected]>
Additional information for customer:
According to public KB, Microsoft 365 Developer Program FAQ | Microsoft Learn it states that Visual studio subscription is requested:
Any Visual Studio subscriber with one of the following Visual Studio subscription types qualifies for a Microsoft 365 E5 developer subscription that renews automatically:
- Visual Studio Enterprise
- Visual Studio Enterprise Not for Resale
- Visual Studio Enterprise with MSDN (Bizspark)
- Visual Studio Enterprise - annual
- Visual Studio Enterprise with GitHub
- Visual Studio Enterprise (FTE)
- MCT Software & Services
- Visual Studio Professional with MSDN
- Visual Studio Professional - annual
- Visual Studio Professional with GitHub
祝您新年快乐!
Best regards
Claire | Office 365 Billing Support EngineerFor Microsoft Customer Service & Support
Working hours: Monday - Friday: 9:00 PM EST – 6:00 AM EST