求助:安装office 2024 ltsc报错

使用的office tool plus 部署,卸载了office的各种插件
系统是Win11 24h2,关闭了杀毒软件,试了网上挺多方法都没奏效 :tieba_087:
查了日志如下

07/06/2025 18:14:36.127 OFFICECL (0x4570) 0x3578 Activity bjtcw Medium ActivityEnded {"Name": "Office.ClickToRun.Scenario.TaskStageRegistry", "CV": "WayFwIU0ZUet2VqaDayPQA.59", "Duration": 156152656, "Success": false, "Result.Code": 5, "Result.Type": "ErrorCode", "Data.ScenarioIdentifier": "{477E0208-58BD-4F33-978A-09BCC9AA9EB1}", "Data.C2RAppVVersion": "16.0.18925.20138", "Data.ProductsToAdd": "Professional2021Retail.16_zh-cn_en-us_x-none|VisioPro2021Retail.16_zh-cn_en-us_x-none", "Data.ScenarioInstanceID": "858871C3-6439-4E76-B687-33375B1E3D72", "Data.TelemetryScenarioMetadata": "Install", "Data.TransportMethod": "DOStreaming", "Data.OriginalCDNDomain": "officecdn.microsoft.com", "Data.PreferredCDNPrefix": "[http://f.c2r.ts.cdn.office.net/pr ](http://f.c2r.ts.cdn.office.net/pr)", "Data.FailoverDomain": "f.c2r.ts.cdn.office.net", "Data.CompletionState": "Normal", "Data.SqmMachineID": "e7aa363aa257be49850a71945d1d776f", "Data.SusClientID": "aabe89ec-2962-4f64-9360-f885596a2d9c", "Data.TaskState": 5, "Data.ExceptionType": 117, "Data.ErrorMessage": "Registry merging/staging failed.", "Data.ErrorDetails": "RegistrationFailure (Registry merging/staging failed. , Error:0x5)", "Data.ErrorSource": 0, "Data.ErrorCode": 5, "Data.IsErrorCodeIgnorableForScenarioHealth": false} 07/06/2025 18:14:36.128 OFFICECL (0x4570) 0x54f0 Click-To-Run ati21 Medium SystemProcessPool::WaitOnScenarioReset - Scenario is reset. 07/06/2025 18:14:37.452 OFFICECL (0x4570) 0x5ed0 Click-To-Run an6r7 Medium ServiceStartupBehavior::ServiceControlHandler - Service is stopping. Control Code:1 07/06/2025 18:14:37.452 OFFICECL (0x4570) 0x5ed0 Click-To-Run ap3jf Medium ProcessPool::Shutdown - Shutting down process pool. 07/06/2025 18:14:37.452 OFFICECL (0x4570) 0x248c Click-To-Run aznhr Medium SystemProcessPool::MonitorProcessPool - Process pool is being shutdown. 07/06/2025 18:14:37.452 OFFICECL (0x4570) 0x54f0 Click-To-Run ati22 Medium SystemProcessPool::WaitOnScenarioReset - Process pool is being shutdown. 07/06/2025 18:14:37.456 OFFICECL (0x4570) 0x5ed0 Click-To-Run General Telemetry c192j Medium C2R::Worker::WaitForAllTasksToEnd {"MachineId": "e7aa363aa257be49850a71945d1d776f", "SessionID": "aabe89ec-2962-4f64-9360-f885596a2d9c", "GeoID": 45, "Ver": "16.0.18925.20138", "C2RClientVer": "16.0.18925.20138", "ContextData": "{"message":"Waiting for tasks to finish","NumTasks":"0","WaitTime":"5000"}"} 07/06/2025 18:14:37.458 OFFICECL (0x4570) 0x5ed0 Click-To-Run 48a4x Medium C2R::Orchestration::DeInitialize {"MachineId": "e7aa363aa257be49850a71945d1d776f", "SessionID": "aabe89ec-2962-4f64-9360-f885596a2d9c", "GeoID": 45, "Ver": "16.0.18925.20138", "C2RClientVer": "16.0.18925.20138", "ContextData": "{"message":"Orchestration::DeInitialize status","_isInitialized":"False"}"} 07/06/2025 18:14:37.467 OFFICECL (0x4570) 0x5ed0 Activity bjtcu Medium ActivityAttached {"Name": "Office.ClickToRun.RepomanLogger2", "CV": "WayFwIU0ZUet2VqaDayPQA.10", "DetachedDuration": 401567787, "Success": true, "Data.UseC2RX": "0", "Data.OpenStreamSessionRepomanEntry": true, "Data.RequiredSpace": "6399", "Data.AvailableSpace": "97374", "Data.OpenStreamSessionSucceeded": true, "Data.DownloadSucceeded": true, "Data.GetFilesToRemove": true} 07/06/2025 18:14:37.468 OFFICECL (0x4570) 0x5ed0 Activity bjtcw Medium ActivityEnded {"Name": "Office.ClickToRun.RepomanLogger2", "CV": "WayFwIU0ZUet2VqaDayPQA.10", "Duration": 401568389, "DetachedDuration": 401567787, "Success": true, "Data.UseC2RX": "0", "Data.OpenStreamSessionRepomanEntry": true, "Data.RequiredSpace": "6399", "Data.AvailableSpace": "97374", "Data.OpenStreamSessionSucceeded": true, "Data.DownloadSucceeded": true, "Data.GetFilesToRemove": true, "Data.RepomanErrorMessage": "", "Data.RepomanStreamMode": "DAT", "Data.UseRepoman16": false, "Data.ExecutingScenario": "INSTALL", "Data.IsArm64": false} 07/06/2025 18:14:37.468 OFFICECL (0x4570) 0x5ed0 Telemetry Event biyhq Medium SendEvent {"EventName": "Office.ClickToRun.RepomanLogger2", "Flags": 33777018696958209, "InternalSequenceNumber": 54, "Time": "2025-07-06T10:14:37Z", "AriaTenantToken": "0da1917aa56040d3a011c3813ca36107-76f080d8-b37f-4635-8054-5c133fcd04c4-6587", "Contract": "Office.System.Activity", "Activity.CV": "WayFwIU0ZUet2VqaDayPQA.10", "Activity.Duration": 401568389, "Activity.Count": 1, "Activity.AggMode": 0, "Activity.Success": true, "Data.DetachedDuration": 401567787, "Data.UseC2RX": "0", "Data.OpenStreamSessionRepomanEntry": true, "Data.RequiredSpace": "6399", "Data.AvailableSpace": "97374", "Data.OpenStreamSessionSucceeded": true, "Data.DownloadSucceeded": true, "Data.GetFilesToRemove": true, "Data.RepomanErrorMessage": "", "Data.RepomanStreamMode": "DAT", "Data.UseRepoman16": false, "Data.ExecutingScenario": "INSTALL", "Data.IsArm64": false} 07/06/2025 18:14:37.469 OFFICECL (0x4570) 0x3f88 Click-To-Run arqlg Medium ServiceStartupBehavior::ServiceMain - Service stop event is set. 07/06/2025 18:14:37.470 OFFICECL (0x4570) 0x3f88 Click-To-Run General Telemetry 8bl6m Medium ServiceStartupBehavior::DoServiceMain {"MachineId": "e7aa363aa257be49850a71945d1d776f", "SessionID": "aabe89ec-2962-4f64-9360-f885596a2d9c", "GeoID": 45, "Ver": "16.0.18925.20138", "C2RClientVer": "16.0.18925.20138", "ContextData": "{"message":"Reseting member API Service"}"}
看着像是 Data.ErrorMessage": "Registry merging/staging failed.", "Data.ErrorDetails": "RegistrationFailure (Registry merging/staging failed. , Error:0x5)" 这里的问题,有大佬懂的吗 :tieba_087:

1 Like

之前有没有安装过office
有的话是怎么卸载的

请不要回复AI生成的内容,已经问过AI了,不奏效

有系统自带的2021,尝试卸载时也出现了这个一样错误,尝试多次都无效,最后使用office tool plus 自带的强制卸载掉的

重装一下最好

这也是最后的方案了 :tieba_087:

用geek卸载一下,清理下注册表;然后从msdn下载安装,可以用office tool 激活

已经卸载了……

首先把 office tool plus 升级为最新版,不要安装ltsc,安装2024长期版

印象中记得 office tool plus 这个并不好用

私聊发远程协助

是最新版了,试了2021版本的个人版也不行

不要安装个人版,个人版激活不好

用了独立的office 安装包也是这个报错。
谢了,这个是我朋友的电脑,今天下午弄了几个小时都没弄好。让他备份文件准备重装了 :tieba_087: